Object Timeline

  • We acquired this object.


  • Work on this object began.


  • Work on this object ended.



  • You found it!

Probation Resource Hubs

This is a Project. It was graphic design by Carin Goldberg. It is dated 2011–13.

New York City’s Department of Probation supervises close to 26,000 people sentenced to probation as an alternative to jail time each day, yet the agency’s waiting rooms were visually chaotic spaces not suited for hours of waiting. Overhauling the entire system included barrier-breaking design, a climate of civic service for all citizens, and groundbreaking arts programs. Waiting rooms were transformed into user-friendly Resource Hubs, staff moved from behind bulletproof glass to work face-to-face with the clients and help them find stable situations, and wait times fell to 20 minutes.

Our curators have highlighted 1 object that are related to this one.

We have 1 video that features Probation Resource Hubs.

This object was previously on display as a part of the exhibition By the People: Designing a Better America.

There are restrictions for re-using this image. For more information, visit the Smithsonian’s Terms of Use page.

For higher resolution or commercial use contact ArtResource.

If you would like to cite this object in a Wikipedia article please use the following template:

<ref name=CH>{{cite web |url=https://collection.cooperhewitt.org/objects/420777973/ |title=Probation Resource Hubs |author=Cooper Hewitt, Smithsonian Design Museum |accessdate=8 February 2023 |publisher=Smithsonian Institution}}</ref>